Performance-Linked Concession Frameworks
Aligning service delivery outcomes with financial incentives.
Executive Summary
Performance-linked concessions align private incentives with public service outcomes through measurable KPIs and enforceable penalties.
Core Principle
Concessions must reward performance, not mere availability.
Framework Elements
- KPI-based service standards
- Penalty and incentive mechanisms
- Independent performance monitoring
- Escalation and remediation pathways
Public Interest Standard
Frameworks must protect service quality while maintaining commercial viability.
References
- World Bank (2019) – Output-Based Aid and Performance Contracts
- OECD (2018) – Regulating Infrastructure Concessions